Acceptable Use Policy
Effective date: 2025-01-01
This Acceptable Use Policy ("AUP") governs the content you publish and the activities you conduct through the Atelier CMS platform. It is incorporated by reference into our Terms of Service. Capitalized terms not defined here have the meanings given in the Terms of Service.
1. Prohibited Content
You may not use the Service to store, publish, transmit, or facilitate any content that:
- Is illegal under applicable federal, state, or local law, or the laws of your jurisdiction;
- Sexually exploits or depicts minors (CSAM). We are required by law to report such content to the National Center for Missing and Exploited Children (NCMEC) and will do so without prior notice;
- Infringes, misappropriates, or violates any third party's intellectual property rights, including copyrights, trademarks, trade secrets, or patents;
- Is defamatory, harassing, threatening, abusive, or constitutes unlawful discrimination;
- Contains malware, viruses, ransomware, spyware, phishing pages, or other malicious code;
- Constitutes unauthorized advertising, spam, or unsolicited mass messaging;
- Impersonates any person or entity in a deceptive or misleading manner;
- Violates any individual's right to privacy, including by sharing private personal information without consent;
- Promotes, glorifies, or facilitates violence, terrorism, or hate speech based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or veteran status.
2. Prohibited Activities
You may not use the Service to:
- Attempt to gain unauthorized access to any system, network, or account, including other Tenants' data;
- Probe, scan, or test the vulnerability of any Atelier system or circumvent security or authentication measures;
- Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure;
- Scrape or harvest content from the Service using automated means without express written permission;
- Use the Service to mine cryptocurrency or conduct other computationally intensive activities not related to operating a website;
- Sublicense, resell, or time-share the Service except as explicitly permitted under a White-Label or Reseller Addendum.
3. Email Restrictions
If you use the Service's email delivery features (including contact form notifications and transactional emails):
- You must comply with all applicable anti-spam laws, including the U.S. CAN-SPAM Act, Canada's CASL, and the EU's ePrivacy Directive;
- You must have obtained legally sufficient consent from all email recipients before sending commercial or marketing messages;
- You must honour opt-out requests promptly and maintain valid suppression lists;
- You may not use the Service to send bulk unsolicited commercial email (spam), regardless of volume;
- You are responsible for maintaining records of consent for your email recipients. Atelier is not liable for anti-spam law violations arising from your use of the email features.
4. AI Content Restrictions
When using the AI content drafting feature:
- You must comply with Anthropic's Acceptable Use Policy;
- You may not use AI Features to generate deceptive, fraudulent, or manipulative content;
- You may not use AI Features to generate content that impersonates real individuals or organisations;
- You may not submit personally identifiable information about third parties to the AI drafting tool without a legal basis for doing so;
- You are responsible for reviewing all AI-generated content before publishing, including verifying factual accuracy and ensuring compliance with applicable laws (including advertising, financial advice, medical, and legal disclaimers).
5. Media Uploads
You may only upload media files (images, PDFs, and other documents) to which you hold the necessary rights. You may not upload:
- Images or documents in which you do not hold copyright or a valid license;
- Documents containing sensitive personal data of third parties unless you have a lawful basis for processing and storing that data;
- Files that contain malicious code, regardless of file type.
6. DMCA Compliance and Repeat Infringers
Atelier complies with the DMCA and responds to valid copyright infringement notices. We maintain a repeat infringer policy: accounts that accumulate repeat copyright infringement notices — where the Tenant has not demonstrated a good faith belief that the content was non-infringing — will be subject to suspension or termination in Atelier's sole discretion.
Instructions for submitting DMCA notices are set forth in our Terms of Service.
7. Enforcement
Atelier reserves the right, but is not obligated, to investigate potential violations of this AUP. Upon discovering or receiving a credible report of a violation, we may, at our sole discretion and without prior notice:
- Remove or disable access to the violating content;
- Suspend or terminate the Tenant account responsible;
- Report the activity to law enforcement or regulatory authorities;
- Cooperate with law enforcement investigations.
We will provide notice of enforcement actions where feasible and not prohibited by law. Atelier is not liable for any damages arising from enforcement actions taken in good faith.
8. Reporting Violations
To report content or activity that violates this AUP, including DMCA infringement notices, please contact:
Email: abuse@ateliercms.com